Privacy Policy

1. Personal information collected and collection methods

A. Information collected

• Required information: Name, contact number (telephone), email address
• Optional information: Organization name, inquiry details
• Automatically collected information: IP address, visit date and time, browser type, cookies

B. Collection methods

Direct collection through website inquiry forms, email and telephone

2. Purposes of collecting and using personal information

• Responding to product inquiries and consultations
• Receiving demonstration requests and coordinating schedules
• Processing quotation requests
• Improving services and conducting statistical analysis

3. Retention and use periods

The Company destroys personal information without delay once the purposes of collection and use have been fulfilled. Where retention is required by applicable law, information is retained for the following periods.

• Records of contracts or withdrawal of offers: 5 years (Electronic Commerce Act)
• Records of consumer complaints or dispute resolution: 3 years (Electronic Commerce Act)
• Website visit records: 3 months (Protection of Communications Secrets Act)

4. Disclosure to third parties

As a general rule, the Company does not disclose users’ personal information to external parties, except in the following cases.

• The user has given prior consent
• Disclosure is required by law, or an investigative authority requests information for an investigation in accordance with legally prescribed procedures and methods

5. Destruction procedures and methods

• Destruction procedure: Once the purpose of collection has been fulfilled, information is transferred to a separate database, retained for a specified period under internal policies and applicable laws, and then destroyed.
• Destruction method: Electronic files are deleted using technical methods that prevent recovery. Personal information printed on paper is shredded or incinerated.

6. Measures to safeguard personal information

The Company takes the following measures to safeguard personal information.

• Restricting access to personal information
• Encrypting personal information
• Implementing technical safeguards against hacking and other threats
• Limiting and training employees who handle personal information

7. Users’ rights and how to exercise them

Users may request access to, correction or deletion of, or suspension of processing of their personal information at any time. Requests may be submitted in writing, by telephone or by email using the contact details below, and will be handled without delay.

8. Use and rejection of cookies

The Company may use cookies for users’ convenience. Users can refuse the storage of cookies through their browser settings; doing so may affect the use of some services.

9. Personal information protection officer

Personal information protection officer

• Name: Ga-min Lee
• Position: CEO
• Telephone: 031-522-4764
• Email: [email protected]

10. Changes to this Privacy Policy

This Privacy Policy may be revised in response to changes in laws, policies or the Company’s internal policies. Any changes will be announced on this website.

11. Remedies for infringement of rights

For reports or consultation regarding personal information infringements, you may contact the following organizations.

• Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 in Korea)
• Personal Information Dispute Mediation Committee (www.kopico.go.kr / 1833-6972)
• Cyber Investigation Division, Supreme Prosecutors’ Office (www.spo.go.kr / 1301 in Korea)
• Cyber Safety Bureau, Korean National Police Agency (ecrm.police.go.kr / 182 in Korea)